Welcome to Govista Travel, your trusted partner for flight assistance and travel support. By accessing or using our website, phone support, or any service offered by Govista Travel, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using Govista Travel’s services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy.
If you do not agree with any part of these terms, you must refrain from using our services.

2. Services Offered

Govista Travel provides assistance with:

• Flight ticket bookings

• Flight date changes / rescheduling

• Flight cancellations

• Refund initiation and support

We operate as an independent third-party assistance platform. We are not affiliated with or an official representative of any specific airline.

3. User Responsibilities

By using our services, you agree to:

• Provide complete, accurate, and updated information

• Use our services only for lawful purposes

• Not impersonate any individual or provide misleading details

• Not attempt to harm, hack, or misuse our platform or systems

You are solely responsible for any activity conducted through your communication or account.

4. Payments & Charges

• All service fees are clearly communicated prior to processing any request.

• Payments are accepted through secure payment gateways.

• Additional airline fees, penalties, or fare differences (if applicable) will be disclosed in advance.

• Govista Travel is not responsible for airline fare fluctuations, airline-imposed penalties, or refund denials caused by user mistakes or airline policies.

5. Cancellations & Refunds

• Govista Travel assists in initiating cancellation and refund requests strictly according to the airline’s rules.

• Refund amounts, approval, and timelines are controlled solely by the airline and may vary.

• A processing/service fee is charged by Govista Travel for handling such requests.

• We do not guarantee refunds, as the decision rests with the airline.

6. Limitation of Liability

Govista Travel shall not be held liable for:

• Airline delays, cancellations, or denials

• Incorrect or incomplete information provided by the user

• Technical issues or outages beyond our control

• Adjustments in airline policies, refund rules, or fare structures

Our maximum liability, under any circumstance, shall not exceed the total service fee paid to Govista Travel.

7. Modifications

Govista Travel reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on our website, and continued use of our services implies acceptance of the revised terms.

8. Intellectual Property

All website content, including logos, text, visuals, and graphics, is the intellectual property of Govista Travel or its licensors.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted under applicable United States laws.
Any disputes arising from the use of our services shall fall under the jurisdiction of the appropriate courts.

10. Contact Information

For questions, support, or concerns related to these Terms & Conditions, please contact:

Govista Travel
📞 Phone: 18334260183
📧 Email: booking@govistatravel.net