Privacy Policy – Govista Travel
At Govista Travel, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, protect, and manage your information when you access our website or use our services for flight bookings, changes, cancellations, and refund assistance.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Govista Travel may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Travel details (dates, destinations, passenger details)
b. Payment Information
Billing address
Payment method
Transaction details
(Note: We do not store full card details.)
c. Technical Information
IP address
Browser type
Device details
Location and usage behavior
d. Communication Data
Emails
Messages
Call logs when you contact our support team
2. How We Use Your Information
Govista Travel uses your information to:
Process flight bookings, modifications, cancellations, and refunds
Provide 24×7 customer assistance
Send confirmations, updates, and refund notifications
Improve website performance, features, and user experience
Ensure compliance with legal requirements and prevent fraudulent activity
3. Sharing Your Information
Govista Travel does not sell your personal information. We may share data only with:
Airlines/travel partners to process your booking or service request
Payment processors for secure transactions
Legal authorities, if required under applicable law
Third-party service providers, strictly under confidentiality agreements
We ensure that your data is shared responsibly and only when necessary.
4. Cookies & Tracking Technologies
We may use cookies, analytics tools, and tracking technologies to:
Understand website traffic and user behavior
Store preferences
Improve performance and personalization
You may choose to disable cookies through your browser settings, although some features may not function properly.
5. Data Security
We apply industry-standard security practices to protect your information.
However, no internet-based transmission is completely secure. We advise users to avoid sharing sensitive information via unsecured channels.
6. Your Rights
Depending on your region, you may have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data (where legally allowed)
Opt out of marketing communications
Withdraw consent for data processing
You may exercise these rights by contacting us.
7. Third-Party Links
Our website may contain links to external sites.
Govista Travel is not responsible for the privacy practices of third-party websites.
We recommend reviewing their privacy policies before sharing information.
8. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
GovistaTravel may update this Privacy Policy at any time.
Updated versions will be posted on this page with the revised effective date.
Continued use of our services indicates acceptance of the updated policy.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please reach out:
Govista Travel
📞 Phone: 18334260183
📧 Email: booking@govistatravel.net
